FREQUENTLY OINKED QUESTIONS

IMPORTANT CLICK & COLLECT PICK UP TIMES UPDATE

Due to the current COVID-19 NSW situation, we are experiencing higher than usual demand for online orders. We have made some changes to processing times to allow us to keep up with that demand and do our best to make sure we have enough stock to fulfil both online and in-store orders for you. We thank you for your understanding. Please see updated pick up timings below...

    When will my online Pickled Pig order be ready to collect?

    1. Cessnock - Orders placed before 9pm can be collected from 2 days after you place your order, and orders placed AFTER 9pm will need an additional 24 hours (3 days total) before collection is available in-store at The Pickled Pig Butchery, Cessnock.

    2. Peachy Greengrocer, RutherfordOrders placed before 9pm can be collected from days after you place your order, and orders placed AFTER 1pm will need an additional 24 hours (3 days total) before collection is available in-store at at Peachy GreenGrocer, Rutherford.

    Can I choose the date and time I'd like to collect my order?

    When you go to your Shopping Basket to finalise your online order, before you pay you will be given a choice of locations for collection in Store (Cessnock or Rutherford), once you select your location for Pickup, available dates and times will appear for you to choose what works best for you (based on the Pickup location chosen and the order processing time in the question above).

    Can I order a Pickled Pig Pack in Store?

    Due to the time it takes us to create your Pickled Pig Pack, you can’t order them on the spot in-store, they are ONLINE ORDER ONLY.

    How is a Pickled Pig Pack packaged?

    Each item in your Pickled Pig pack is packed separately and carefully packaged in a brown paper bag, ready for Pickup in Store.

    Can I substitute items in the Pickled Pig Packs?

    We are unable to vary the contents of our Pickled Pig packs as the combination of products in each pack have been carefully considered and are based on the availability of cuts and their price. If you'd like an individual product in addition to your Pickled Pig pack, just let us know when ordering and we'll see what we can do!

    I’m catering for someone with a food allergy, how do I know what ingredients have been used on your prepared products?

    We use natural, additive free spices, herbs and marinades where possible. In order to assure there are no allergens in the product you wish to order it is best to phone our store directly on (02) 4909 8809.

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