Refunds & Returns

Returns

Our policy lasts 24 hours after delivery. If 24 hours have gone by since your product was delivered, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and have been stored at a temperature below 4 degrees celsius.

To complete your return, we require a receipt or proof of purchase.

Please choose carefully, no refunds or returns for change of mind.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at orders@thepickledpig.com.au.

Returns Delivery
To return your product, you should notify The Pickled Pig Butchery to pick up product or deliver to: Shop 22, Junction Fair, 204 Union Street, The Junction NSW

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